1.  Why use CalActive?

It's simple. Your time is important, whether it's your vacation or your weekend. CalActive is the place to find exotic adventures, engaging day trips, hair-raising thrills, enriching culture, romantic interludes, and family fun. And you can make the most of it by booking them online. It's the foolproof way to make sure you do what you want, when you want. Hassle-free. So don't get left out in the rain – or fabulous California sun.

2. Why should I book in advance?

Did we just say your time is important? Maybe the most valuable thing you possess. Don't miss a single trip or activity because you just waited too long. The most popular activities get booked far in advance. Our advanced reservation system gets you the activity you want on the day and time you want it. You checkout and get an instant E-ticket. Done.

3. How do I book an activity at the last minute (within 24hrs of scheduled activity)?

We suggest you call our toll free number, 866-777-8500, to ensure we are able to confirm your activity right away and get word back to you.

4. What happens after I purchase an activity?

An e-ticket will be sent to your email address. The e-ticket includes all details of your activity, including contact information and directions. Print the e-ticket and bring with you as proof of purchase. If you don't have access to a printer we can fax or mail them to your home, office or hotel. If that's not an option, call us to ask about using your photo ID and confirmation number.

5. What is your cancellation policy?

You will not be charged if we are unable to confirm your activity. For most of our activities, cancellations made more than 48 hours before the scheduled activity will receive a full refund, less a 9.9% service fee to cover administrative costs and credit card fees. Cancellations made less than 48 hours before the scheduled event will not be refunded. There are some activities with their own cancellation schedule – details are provided prior to checkout on each activity's booking page. If the activity provider cancels the event for any reason, you will get a full credit or refund.

6. What is your affiliation with the activity companies?

We are not affiliated in any way. We are an independent company that helps organize and market activities to the general public. While we carefully screen each company to ensure they are reputable and adhere to all safety protocols, we are in no way responsible for any injury, loss or death you might incur with one of them.

7. Do I pay a mark-up, service charge, or convenience fee?

No. We have negotiated a marketing fee that is built into their normal, everyday pricing.

8. Do you share my information with anyone?

Absolutely not. However, we do set a session cookie that keeps track of your shopping cart items when you click from one page to the next. Without this your web browser would lose the items you've placed in your cart. Once you check out the session cookie is automatically deleted.

9. When is whale watching season in California?

Whales, dolphins, seals and real estate sharks are year-round.

10. Which Activities are suitable for children?

Many of our activities are family friendly and suitable for all ages. Go to Family and Kids on our Categories Menu for recommended activities. For age restrictions, go to the details section on the specific activity page.

11. How do I pay for my tickets?

Our secure online site makes it easy to pay with your MasterCard, Visa or Discover. If you wish to pay by check, please call us at 866-777-8500.

12. Can I buy tickets for friends?

We can send E-Tickets to any email or mailing address, so you can book on behalf of a third party.

13. Can I buy a gift certificate for a friend?

A CalActive gift certificate is a perfect gift for ”action junkies” - people who'd rather do things than collect them. They are very popular for birthdays, anniversaries and graduations, and a perfect wedding gift for visiting honeymooners and bridal parties. We can mail the gift certificate with a special message, and you can send a particular activity or a dollar amount which they can redeem with any activity.

14. What if I have more questions?

Call us. We've endeavored to include as much detail as possible on each of the activities. However, there's no substituting a real person. Our operators all live and play here and have experienced most of the activities first hand. 866-777-8500.